Refund policy

Refund Policy

Effective Date: March, 1, 2026.

This Refund Policy applies to all purchases made through yzwarehouse.us (“Website”), operated by YZ Warehouse (“Company,” “we,” “us,” or “our”).

By placing an order on our Website, you agree to this Refund Policy.

1. All Sales Are Final

ALL SALES ARE FINAL.

YZ Warehouse does not accept returns, exchanges, or refunds for any products purchased through our Website.

By completing a purchase, you acknowledge and agree that:

  • You have reviewed the product description carefully.

  • You understand that no returns or refunds will be provided.

  • You accept full responsibility for your purchase decision.

2. Order Cancellations

Orders cannot be canceled once placed.

Please review your order carefully before submitting payment.

3. Damaged or Incorrect Items

If you receive a product that is:

  • Damaged during shipping, or

  • Incorrect due to our error

You must contact us within 48 hours of delivery at:

yzwarehouse1@gmail.com

Your email must include:

  • Your order number

  • Clear photos of the item

  • Photos of the packaging

Failure to contact us within 48 hours may result in denial of any resolution.

At our sole discretion, we may:

  • Offer a replacement (if available), or

  • Provide a partial refund

We reserve the right to deny claims that do not meet these requirements.

4. Shipping Issues

YZ Warehouse is not responsible for:

  • Carrier delays

  • Lost or stolen packages after delivery confirmation

  • Incorrect addresses provided by customers

If a package is marked as delivered by the carrier, it is considered successfully fulfilled.

5. Chargebacks and Disputes

By purchasing from yzwarehouse.us, you agree not to initiate fraudulent chargebacks or payment disputes.

If a chargeback is filed in violation of this policy, we reserve the right to:

  • Provide this policy as evidence to the payment processor

  • Dispute the chargeback

  • Restrict future purchases

6. Policy Changes

We reserve the right to modify this Refund Policy at any time. Changes take effect immediately upon posting to this page.

7. Contact Information

If you have questions about this policy, contact us at:

YZ Warehouse

yzwarehouse1@gmail.com
Website: yzwarehouse.us